SpecNav Care Coordination and Navigation
Improving care access, safety, outcome, equity and cost-effectiveness, while easing the load on caregivers.

SpecNav Care Coordination and Navigation
Improving care access, safety, outcome, equity and cost-effectiveness, while easing the load on caregivers.

Improving the Patient Experience
Doctors figure out what is wrong, but you are responsible for your own health. Unfortunately, some of the best-informed patients, even those who are healthcare professionals, can find the complex healthcare system difficult to use or navigate.
The benefits offered through our care navigation and coordination services include, but are not limited to:
- Improving safety in your home
- Helping you choose the best providers/doctors
- Accompanying you during your in-person and remote/virtual doctor visits
- Ensuring equity/fairness in your care and treatment
- Easing the burden on caregivers and care partners
- Avoiding medical errors
Improving Care Navigation, Decision-Making and Outcomes
We enable medical patients to use the healthcare system in a manner which would improve the experience, avoid medical errors, result in better and less expensive treatment options, and have fewer readmissions to the hospital.


Caring for the Caregivers
We also make things easier for the caregivers by leading the health management effort.
Patient caregivers and partners frequently have to choose between caring for the patient and preventing relationship, financial and/or health damage to themselves.
Let us ease the burden of your caregiver or care partner duties and responsibilities.
Keeping Seniors Independent
Our care navigation services help seniors retain their mobility and independence, and their ability to remain in their own personal homes.
We make it possible for the independent to remain independent, the well to stay well, and the sick to receive better care.
Our focus is on prevention which, truly, is the best treatment plan there is.
Let us get, and keep, you on the road of good health.


Serving You from Your Home
Our care navigation consultations are available to you virtually (by video or phone) in the privacy and safety of your own home. You can book 1-hour telehealth consultations from the ecommerce store of our new website.
(Appropriate consideration will be given to your need for security and privacy and to the need to comply with HIPAA guidelines.)
Let us get, and keep, you on the road of good health.
We Will Go With You
As COVID-19 safeguards and hospital/doctor policies permit, we will offer to conduct an in-home assessment of your needs and to accompany you on your in-person appointments with your doctors/providers. During your doctor appointments, we will ensure that you receive the experience and quality of care that you deserve. Contact us to receive consideration for our in-person care navigation services.


Maintaining Your Good Health
Even if you currently have no health concerns, our services help you avoid the loss of quality of life and expense of having to treat your body for a disease or injury. The primary focus is on prevention which, truly, is the best treatment plan there is.
We are your trusted healthcare navigator.
Let us get, and keep, you on the road of good health. Let us ease the burden of your caregiver or care partner duties and responsibilities.
Preservant is a premier thought-leader on improving the patient experience in healthcare, and we get involved before the red flags appear – providing proactive/independent patient healthcare engagement support.
Why Our Services?

While what clinicians (doctors, nurses, etc.) provide is a major part of the patient’s experience, it represents only 28% of the opportunity to prevent harm to patients. The non-clinical areas of health care are the primary focus of our innovative SpecNav care navigation services, and is where 72% of the greatest opportunities to prevent harm are to be found. Our combination of innovative clinical and non-clinical insights provides a 360 degree perspective on the medical care that you receive.
That is our formula for holistic health risk prevention.
Hospital, Payer, and Retirement Community Solutions
Hospitals
Our innovative SpecNav care navigation services help hospitals improve the quality of care outcomes and significantly lower hospital readmission rates.
Retirement Communities
Benefits to retirement communities include:
- Keeping Independent tenants independent
- Improving performance on reporting system
- Telehealth/remote delivery of health risk prevention services
Healthcare Payers
We have cracked the code of improving quality, while reducing the cost of healthcare. Both payers and patients will greatly benefit from the billing code that we are pursuing for our proprietary SpecNav care navigation services.
Our health risk prevention services have received favorable reviews from a former surgeon general and leaders at Medicare/Medicaid, AARP, Veterans Health Administration, CDC and major healthcare systems.
“The severe back pain that I was experiencing for over 2 years created irritability and impatience which significantly strained my relationship with my caregiver husband. I wanted to take care of my problem, but did not know where to turn or who to trust. The Preservant care navigator quickly and professionally arranged the corrective surgery that I needed with a highly-qualified specialists. Since the operation, I’ve been pain-free and my relationship with my husband, friends and family members has greatly improved.”
Cora M., Preservant SpecNav Customer
“The severe back pain that I was experiencing for over 2 years created irritability and impatience which significantly strained my relationship with my caregiver husband. I wanted to take care of my problem, but did not know where to turn or who to trust. The Preservant care navigator quickly and professionally arranged the corrective surgery that I needed with a highly-qualified specialists. Since the operation, I’ve been pain-free and my relationship with my husband, friends and family members has greatly improved.”
“I am usually a very private person, but the Preservant specialist’s display of concern and professionalism made me feel comfortable enough to share my health information with him. I observed that my doctor was, unusually, patient and engaging. The Preservant Navigator thoroughly communicated my problem to the specialist. The issue was quickly resolved and I’ve been able to get a full night of sleep, once again.“
Kathy B., Preservant SpecNav Customer
“I am usually a very private person, but the Preservant specialist’s display of concern and professionalism made me feel comfortable enough to share my health information with him. I observed that my doctor was, unusually, patient and engaging. The Preservant Navigator thoroughly communicated my problem to the specialist. The issue was quickly resolved and I’ve been able to get a full night of sleep, once again.“
“As past President of the National Medical Association, I have often wondered why enhanced navigation platforms have not been implemented. The capacity to decrease readmissions, prevent and abate medical errors, and improve health outcomes along with quality of life for patients and their providers is a true possibility with a strong navigator system. As a primary care physician, in my review of your innovative platform of SpecNav systems, I am enthusiastic that it will meet the needs of many patients, especially those less resourced, by giving them a much better chance of optimum health outcomes.”
Cedric M. B., MD, FACP
“As past President of the National Medical Association, I have often wondered why enhanced navigation platforms have not been implemented. The capacity to decrease readmissions, prevent and abate medical errors, and improve health outcomes along with quality of life for patients and their providers is a true possibility with a strong navigator system. As a primary care physician, in my review of your innovative platform of SpecNav systems, I am enthusiastic that it will meet the needs of many patients, especially those less resourced, by giving them a much better chance of optimum health outcomes.”
“SpecNav has the potential to fill the gap in healthcare delivery that patients endure after discharge from the hospital. You have really developed a system that can have a profound effect on the health of the people of this great nation. The SpecNav services will: Enhance and ensure timely follow up care, potentially decrease costly readmission rates, decrease caregiver fatigue and burnout, and provide seamless access to the continuum of care. This innovative care navigation system can lower the cost, provide better access to the healthcare continuum and enhance the lives of healthcare patients.”
William P., MD
“SpecNav has the potential to fill the gap in healthcare delivery that patients endure after discharge from the hospital. You have really developed a system that can have a profound effect on the health of the people of this great nation. The SpecNav services will: Enhance and ensure timely follow up care, potentially decrease costly readmission rates, decrease caregiver fatigue and burnout, and provide seamless access to the continuum of care. This innovative care navigation system can lower the cost, provide better access to the healthcare continuum and enhance the lives of healthcare patients.”
“As a consumer of healthcare services and a caregiver for a family member that has undergone significant medical treatments for the past few years, I am acutely aware and have personally experienced many of the issues that persist in making the US healthcare delivery system challenging. I believe that the SpecNav care navigation services are uniquely qualified to help address many significant issues that will lead to an increase in quality, while reducing the overall cost of patient care.”
Bruce R., Preservant SpecNav Customer
“As a consumer of healthcare services and a caregiver for a family member that has undergone significant medical treatments for the past few years, I am acutely aware and have personally experienced many of the issues that persist in making the US healthcare delivery system challenging. I believe that the SpecNav care navigation services are uniquely qualified to help address many significant issues that will lead to an increase in quality, while reducing the overall cost of patient care.”
“I had back surgery to relieve the pain, caused by an injury on my job. There was no pain for nearly three years, but the pain had now returned and it was even worse than before. Desperate for relief, I scheduled an appointment with a hospital that was a few hours away from my home. Then I met the Preservant care navigator. It was such a relief to have someone to listen carefully to my concerns and communicate them effectively to my providers. The surgery went well and I am now back to work and caring for my 2 children. I have my full life back.”
Delma C., Preservant SpecNav Customer
“I had back surgery to relieve the pain, caused by an injury on my job. There was no pain for nearly three years, but the pain had now returned and it was even worse than before. Desperate for relief, I scheduled an appointment with a hospital that was a few hours away from my home. Then I met the Preservant care navigator. It was such a relief to have someone to listen carefully to my concerns and communicate them effectively to my providers. The surgery went well and I am now back to work and caring for my 2 children. I have my full life back.”
“After my discharge from the hospital, I was supposed to get an appointment for follow-up care. I made numerous unsuccessful attempts to make an appointment and things got to a point that I became so frustrated that I just felt like giving up on life. With assistance from the Preservant care navigator, I was able to get in to see my doctor before major problems developed. He listened carefully and was extremely empathetic and patient with me. I was actually amazed at the speed in which he was able to get that appointment for me.”
Jeff S., Preservant SpecNav Customer
“After my discharge from the hospital, I was supposed to get an appointment for follow-up care. I made numerous unsuccessful attempts to make an appointment and things got to a point that I became so frustrated that I just felt like giving up on life. With assistance from the Preservant care navigator, I was able to get in to see my doctor before major problems developed. He listened carefully and was extremely empathetic and patient with me. I was actually amazed at the speed in which he was able to get that appointment for me.”
